Let's Connect
Every piece in our collection tells a story. Have questions about an ancestral technique or a special order? Message us directly.
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Frequently Asked Questions
Find answers to the most common questions and enjoy our handcrafted Colombian artisan pieces.
How can I buy?
Message us on WhatsApp with the piece you're interested in. Before you pay, we confirm availability, the total price in Colombian pesos, and the payment and delivery options. You can also buy directly at our store.
Do you ship?
Yes. Message us on WhatsApp or Instagram and we will arrange it. Shipping within Bogotá is free; outside Bogotá there is an additional cost, which we confirm before you pay.
Are all the handicrafts handmade?
Yes. Every piece is handcrafted by Colombian artisans using traditional techniques passed down from generation to generation.
How should I care for my handicraft?
We recommend avoiding moisture, prolonged exposure to sunlight, and contact with chemicals to preserve its beauty and durability.
Can I reserve a handicraft before visiting the store?
Absolutely. Contact us through WhatsApp and we'll check the availability of the piece you're looking for before your visit.
Do your handicrafts include a warranty?
Yes. Our products have a one (1) year warranty against manufacturing defects, starting on the purchase date. See the conditions in the warranty section below or in our terms and conditions.
Can I exchange or return a piece?
If you bought remotely (via WhatsApp or email), Colombian law gives you the right to withdraw within five (5) business days after delivery. See how in our terms and conditions.
Product Warranty
All of our pieces have a one (1) year warranty against manufacturing defects. Read the conditions and care recommendations to keep every piece in excellent condition.